Shipping & returns
Shipping
All orders ship from US warehouses. Orders are dispatched within 1–2 business days and delivered in 3–5 business days by standard shipping, or 1–3 days by express. Standard shipping is free on orders over $75.00; otherwise it is $5.95. We currently ship to US addresses only. You'll receive a tracking link by email as soon as your order ships.
30-day returns
If you're not happy with your purchase, contact us within 30 days of delivery at support@unknotrecovery.org. We'll send return instructions, and you'll be refunded to your original payment method once the return is received. Items damaged in transit are replaced free of charge.
Product safety
Our products are general wellness and relaxation tools, not medical devices. They are not intended to diagnose, treat, cure or prevent any disease. Consult a healthcare professional if you are pregnant, have a medical condition, or have a pacemaker or other implanted device.